Comments on: Paying a Late Bill http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/ Fri, 21 Nov 2008 06:35:19 +0000 http://wordpress.org/?v=2.6.3 By: Shaye http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-48982 Shaye Thu, 04 Sep 2008 21:46:13 +0000 http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-48982 Just coming back to find this post. I really enjoyed it back when I read it the first time, so I'm gonna pass the link on to a friend. Cheers, ~Shaye Just coming back to find this post. I really enjoyed it back when I read it the first time, so I’m gonna pass the link on to a friend.

Cheers,

~Shaye

]]> By: dropsafe : ElementalMom » Paying a Late Bill http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-47445 dropsafe : ElementalMom » Paying a Late Bill Thu, 14 Feb 2008 14:53:00 +0000 http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-47445 [...] Laureen tries to pay a bill - a lesson in customer care done wrong and right… ElementalMom » Paying a Late Bill [...] [...] Laureen tries to pay a bill - a lesson in customer care done wrong and right… ElementalMom » Paying a Late Bill [...]

]]> By: Steven http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-47438 Steven Wed, 13 Feb 2008 16:20:04 +0000 http://theexcellentadventure.com/elementalmom/2008/02/09/paying-a-late-bill/#comment-47438 It is amazing that these institutions don't realize that customer service goes both ways. Not-so-good things do happen to good people--it's life, it happens. Like you, I have occasionally encountered someone who behaved above a minimum-wage-paid soulless automaton who listened and did the "human" thing. As with you, that often sends them to the top of my "as soon I can" queue. It is amazing that these institutions don’t realize that customer service goes both ways. Not-so-good things do happen to good people–it’s life, it happens. Like you, I have occasionally encountered someone who behaved above a minimum-wage-paid soulless automaton who listened and did the “human” thing. As with you, that often sends them to the top of my “as soon I can” queue.

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