Sep 18 2009
My Loan with Bank of America: A Study in Customer Service Fail
(Note to my regular readers; because of the attention this particular post is getting, I’m adding some context in.)
Back in 2006, my family had a dream. Our dream was to sell our house, buy a boat, and sail around the world. I started a blog about it, which you can read here: http://theexcellentadventure.com/ea/
We moved aboard [...]

